Payments

The GetVibe API API operates on a prepaid balance in US dollars. You add funds to your balance, and usage is charged against it as you use the API. There is no subscription.

1. Payment Methods

• Card (Visa, Mastercard and other major cards), Alipay and WeChat Pay — 3% payment fee.
• UPI (India) — charged in Indian rupees; the rupee amount shown before you pay includes the 3% payment fee and currency conversion.
• USDT on Polygon, BNB Smart Chain or Ethereum, and USDC on Ethereum — no service fee. Send the exact amount shown on the order.
• USDC on Solana, including x402 payments by AI agents — no service fee.
• CryptoBot in Telegram — 2% service fee.

The minimum top-up is $1. You enter the amount you want on your balance; any fee is added on top and shown before you confirm, and your balance is credited with the amount you entered once the payment is confirmed.

2. Who Processes Card Payments

Card, Alipay, WeChat Pay and UPI payments are processed by Stripe. During checkout you pass through pages on our payment domain before reaching Stripe’s checkout. The checkout page and your card or bank statement show the merchant as “VIBE REVENUE LLC”. We never see or store your card details.

3. Refunds

• Card, Alipay, WeChat Pay and UPI: unused balance from a top-up can be refunded to the original payment method on request within 30 days of the payment. The payment fee is not refundable.
• Crypto: refunds are reviewed case by case and, if approved, are sent to a wallet you control, minus network fees.
• Usage that has already been charged is not refunded.

To request a refund, email [email protected] from the address your account uses. Details are in the Refund & Cancellation Policy.

4. Payment Issues and Chargebacks

If a payment does not arrive or something looks wrong, contact support at [email protected] first — we will usually resolve it faster than a bank dispute. If a chargeback is opened, access to the account may be paused while it is reviewed.